komunikasi bisnis. business communication

menggunakan teknik- teknik komunikasi bisnis yang efektif untuk memecahkan persoalan – persoalan bisnis maupun pengambilan keputusan dalam organisasi bisnis. membangun networking antar individu/ antar kelompok dalam organisasi bisnis maupun networking antar oragnisasi bisnis dengan lingkungan eksternalnya.

Oleh:UlfahAriyani

Komunikasi Bisnis antara lain :

1. pengertian, prinsip, konsep, dan teknik- teknik dalam komunikasi bisnis.
2. proses komunikasi bisnis.
3. membuat, menyusun, menciptakan pesan informative, pesan positif, pesan negative, dan pesan persuasive.
4. melakukan, menyajikan komunikasi oral / presentasi secara lisan.
5. bekerja sama dalam kelompok.
6. Komunikasi antarbudaya, melakukan komunikasi dengan budaya lain.

referensi

A.C. “Buddy” Krizan, Patricia Merrier, & carol Larson Jones (2002), Business Communication, Fifth Edition, south- Western Collage Publishing, Ohio, United States of America.

	TOPIK	SUBSTANSI	CHAPTER
1	Pengantar materi (The Communication Environment)	Business Communication Foundations	Part 1 Ch. 1
2	Developing Communications	Principles of Business Communication	Part 2 Ch. 4
3	The Communication Environment	Communication Technologies and Techniques	Part 1 Ch. 3
4	The Communication Environment dan Developing Communications	International and Cross- Cultural Communication dan International Communication and Teamwork	Part 1 Ch.2 Part 2 Ch. 6
5	Developing Comunication	Developing Effective Ethical Business Messages	Part 2 Ch. 5
6	Developing Communications	Positive and Neutral Messages	Part 2 Ch. 7
7	Correspondence Application	Goodwill Messages	Part 3 Ch. 8
9	Correspondence Application	Negative Messages	Part3 Ch. 9
10	Correspondence Application	Persuasive Messages	Part 3 Ch.10
11	Correspondence Application	Business Research and Reporting Writing	Part 3 Ch.11
12	Writing Report and Application	Proposal, Business Plans, and Special Reports	Part 4 Ch.12
13	Writing Report and Application	Visual Aids	Part 4 Ch. 13
14	Oral and Nonverbal Communication dan Empolyment Communication	Listening and Nonverbal Messages	Part 5 Ch. 14 Part 6 Ch. 16
15	Oral and Nonverbal Communication dan Employmnet Communication	Oral Communication Essentials	Part 5 Ch.15 Part 6 Ch. 17