Minggu, 29 Juni 2008

komunikasi bisnis. business communication

menggunakan teknik- teknik komunikasi bisnis yang efektif untuk memecahkan persoalan – persoalan bisnis maupun pengambilan keputusan dalam organisasi bisnis. membangun networking antar individu/ antar kelompok dalam organisasi bisnis maupun networking antar oragnisasi bisnis dengan lingkungan eksternalnya.

Oleh:UlfahAriyani

Komunikasi Bisnis antara lain :

  1. pengertian, prinsip, konsep, dan teknik- teknik dalam komunikasi bisnis.
  2. proses komunikasi bisnis.
  3. membuat, menyusun, menciptakan pesan informative, pesan positif, pesan negative, dan pesan persuasive.
  4. melakukan, menyajikan komunikasi oral / presentasi secara lisan.
  5. bekerja sama dalam kelompok.
  6. Komunikasi antarbudaya, melakukan komunikasi dengan budaya lain.

referensi

A.C. “Buddy” Krizan, Patricia Merrier, & carol Larson Jones (2002), Business Communication, Fifth Edition, south- Western Collage Publishing, Ohio, United States of America.

TOPIK

SUBSTANSI

CHAPTER

1

Pengantar materi

(The Communication Environment)

Business Communication Foundations

Part 1 Ch. 1

2

Developing Communications

Principles of Business Communication

Part 2 Ch. 4

3

The Communication Environment

Communication Technologies and Techniques

Part 1 Ch. 3

4

The Communication Environment dan Developing Communications

International and Cross- Cultural Communication dan International Communication and Teamwork

Part 1 Ch.2

Part 2 Ch. 6

5

Developing Comunication

Developing Effective Ethical Business Messages

Part 2 Ch. 5

6

Developing Communications

Positive and Neutral Messages

Part 2 Ch. 7

7

Correspondence Application

Goodwill Messages

Part 3 Ch. 8

9

Correspondence Application

Negative Messages

Part3 Ch. 9

10

Correspondence Application

Persuasive Messages

Part 3 Ch.10

11

Correspondence Application

Business Research and Reporting Writing

Part 3 Ch.11

12

Writing Report and Application

Proposal, Business Plans, and Special Reports

Part 4 Ch.12

13

Writing Report and Application

Visual Aids

Part 4 Ch. 13

14

Oral and Nonverbal Communication dan Empolyment Communication

Listening and Nonverbal Messages

Part 5 Ch. 14

Part 6 Ch. 16

15

Oral and Nonverbal Communication dan Employmnet Communication

Oral Communication Essentials

Part 5 Ch.15

Part 6 Ch. 17

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